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Who is Adelina Ndombe

Adelina Ndombe assumes the role of Care Coordinator within Maine Senior Safe Care with the following qualities:

• Communication Skills
  • Ability to effectively communicate with clients, caregivers, family members, and healthcare professionals.
  • Ensures that all parties are informed about care plans, schedules, and any changes that arise.
  • Active listening to understand the needs and concerns of both clients and caregivers.

• Organizational Skills
  • Manages care plans, schedules, and staff assignments efficiently.
  • Keeps accurate and up-to-date records of client care needs, schedules, and caregiver performance.
  • Handles multiple tasks simultaneously without compromising the quality of care.

• Empathy and Compassion
  • Understands the emotional and physical needs of clients, especially vulnerable populations like the elderly or disabled.
  • Provides support to both clients and their families, ensuring that they feel heard and understood.
  • Balances professionalism with empathy in client interactions.

• Problem-Solving Abilities
  • Quick to address any issues or emergencies, such as caregiver cancellations or client dissatisfaction.
  • Finds creative and practical solutions to challenges in care delivery, such as scheduling conflicts or changes in client needs.
  • Adjusts care plans as client conditions evolve.

• Attention to Detail
  • Ensures that all care-related tasks are completed correctly and in accordance with established protocols.
  • Meticulous in tracking client needs, preferences, and any changes in their condition.
  • Thorough in reviewing caregivers' performance and maintaining compliance with regulatory requirements.

• Interpersonal Skills
  • Builds strong relationships with caregivers and clients, fostering trust and reliability.
  • Navigates conflicts with diplomacy and patience, whether between caregivers and clients or within the care team.
  • Motivates and supports caregivers to provide high-quality service.

• Team Leadership
  • Inspires and manages a team of caregivers, providing guidance and support.
  • Ensures caregivers feel valued and engaged, which improves overall care quality and staff retention.
  • Encourages continuous professional development among the caregiving team.